1. What kind of products do you sell?
We specialize in innovative kitchen gadgets, essential household appliances, and the latest tech gadgets designed to make your life easier, more efficient, and more enjoyable.
2. Where do you ship?
We ship worldwide! Shipping times and fees may vary depending on your location. All details are provided at checkout.
3. How long does shipping take?
Shipping usually takes 7–15 business days, depending on your location and the product. You'll receive a tracking number once your order is processed.
4. How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number and a link to track your package in real-time.
5. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, contact us at info@ecomgency.shop to start the return process. Products must be unused and in original packaging.
6. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods.
7. Is my personal information safe?
Absolutely. We use secure checkout systems and industry-standard encryption to protect your data.
8. How can I contact you?
You can reach us anytime at info@ecomgency.shop. Our support team typically responds within 24 hours.